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Privacy Policy

Effective Date: June 19, 2025

Spa Palace (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website at https://spapalace.com (the “Site”).


1. Information We Collect

We collect the following types of information from users:

a. Personal Information

When you interact with our site—for example, when you schedule an appointment, request a quote, sign up for offers, or make a purchase—we may collect:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Billing and shipping information

  • Payment details (processed through secure third-party services)

b. Non-Personal Information

We also collect non-identifiable information automatically through cookies, analytics tools, and log files. This may include:

  • Browser type and version

  • IP address

  • Device type

  • Time and date of visit

  • Pages visited and time spent


2. How We Use Your Information

We may use the information we collect to:

  • Process purchases and provide customer service

  • Respond to inquiries or service requests

  • Send marketing emails and promotional offers (only with your consent)

  • Improve our website and user experience

  • Analyze traffic and usage trends

  • Comply with legal obligations


3. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with:

  • Trusted third-party service providers (e.g., payment processors, email marketing platforms, appointment scheduling software) solely for business purposes

  • Law enforcement or regulatory bodies if required by law

  • Successors or assigns in the event of a business transfer or acquisition


4. Your Choices and Rights

You have the right to:

  • Access or update your personal information

  • Unsubscribe from marketing emails using the “unsubscribe” link

  • Request deletion of your personal data (subject to legal or business obligations)

  • Disable cookies via your browser settings (note: this may affect site functionality)


5. Security

We implement commercially reasonable measures to protect your information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.


6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, understand website traffic, and serve personalized content or ads. You can manage cookie preferences in your browser settings.


7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.


8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies individually.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.


10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Spa Palace
4275 N Nevada Ave
Colorado Springs, CO 80907
Email: info@spapalace.com
Phone: 719-528-1881
Website: https://spapalace.com