Privacy Policy
Effective Date: June 19, 2025
Spa Palace (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website at https://spapalace.com (the “Site”).
1. Information We Collect
We collect the following types of information from users:
a. Personal Information
When you interact with our site—for example, when you schedule an appointment, request a quote, sign up for offers, or make a purchase—we may collect:
Name
Email address
Phone number
Mailing address
Billing and shipping information
Payment details (processed through secure third-party services)
b. Non-Personal Information
We also collect non-identifiable information automatically through cookies, analytics tools, and log files. This may include:
Browser type and version
IP address
Device type
Time and date of visit
Pages visited and time spent
2. How We Use Your Information
We may use the information we collect to:
Process purchases and provide customer service
Respond to inquiries or service requests
Send marketing emails and promotional offers (only with your consent)
Improve our website and user experience
Analyze traffic and usage trends
Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your information with:
Trusted third-party service providers (e.g., payment processors, email marketing platforms, appointment scheduling software) solely for business purposes
Law enforcement or regulatory bodies if required by law
Successors or assigns in the event of a business transfer or acquisition
4. Your Choices and Rights
You have the right to:
Access or update your personal information
Unsubscribe from marketing emails using the “unsubscribe” link
Request deletion of your personal data (subject to legal or business obligations)
Disable cookies via your browser settings (note: this may affect site functionality)
5. Security
We implement commercially reasonable measures to protect your information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, understand website traffic, and serve personalized content or ads. You can manage cookie preferences in your browser settings.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies individually.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Spa Palace
4275 N Nevada Ave
Colorado Springs, CO 80907
Email: info@spapalace.com
Phone: 719-528-1881
Website: https://spapalace.com